Effective Date: 1st May 2025

At MENTORUS FZ-LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us online or via our website.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email address, phone number, mailing address, company name, job title, and similar identifiers.

  • Usage Data: Information such as pages visited, time spent on the website, IP address, browser type, and other analytics.

  • Payment Details: If you make purchases on our website, we collect billing and transaction data via secure third-party payment providers.

2. How We Use Your Information

We use your data to:

  • Deliver and manage our services

  • Communicate updates, newsletters, and promotions

  • Respond to inquiries and provide customer support

  • Enhance our website and user experience

  • Ensure site security and detect/prevent fraud

  • Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share it with:

  • Trusted service providers (e.g., CRM tools, email marketing platforms, payment processors) who support our operations

  • Legal authorities, when required to comply with applicable laws or regulations

4. Data Security

We apply appropriate technical and organizational safeguards to protect your personal information. While we strive to use secure systems, no method of internet transmission is entirely risk-free.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve your browsing experience

  • Analyze site traffic

  • Customize content

You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the site.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold

  • Update or correct your information

  • Withdraw consent or request deletion

  • Restrict or object to certain processing activities

To exercise your rights, contact us at info@mentorus.ae.

7. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

For questions or concerns regarding this policy, please reach out to:

MENTORUS Consultancy FZ LLC
📧 Email: info@mentorus.ae
📍 Address: Mentorus FZ-LLC, Ras Al Khaimah, UAE